How to Write a Late Payment Letter

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When making a payment for a bill or a loan, the best thing you can do is to pay on time, every single time. In an ideal world, this would always be the case. However, sometimes things occur that prevent you from making a payment on time. Sending a late payment letter can help to explain the issue, apologize for the delay, express your good intentions going forward, and— hopefully— avoid any penalties against you.

Sample Letter

Part 1 of 3:

Explaining the Issue

Step 1 Lay out the facts for your creditor.

Lay out the facts for your creditor. In other words, don’t make your creditor hunt down your bill in order to understand what you’re talking about. Right off the bat, state your name, account information, the payment amount in question, the original due date, and any other pertinent information. [1] X Research source Demonstrate to the creditor that you are well aware of the situation also and do not intend to avoid the discussion concerning the past due status. Your creditor may receive checks and letters daily, so don’t waste their time by being vague and assuming they know your particular situation.

Step 2 Tell them exactly what happened with your payment.

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Step 3 Apologize profusely for the inconvenience.

Apologize profusely for the inconvenience. Even if you think your late payment is no big deal, show remorse. If they think you’re nonchalant about the issue at hand, they may not be so quick to show you mercy. By apologizing and taking complete responsibility for the tardiness, you will also show them that you do not take your responsibilities lightly and you will learn from this. [3] X Research source

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Stating your Plan

Step 1 Clarify the status of the problem that caused you to pay late.

Clarify the status of the problem that caused you to pay late. For example, if you missed a payment because you lost your job, explain your current employment status. If you had a medical emergency, explain where your health stands. It is not enough to just make the payment you missed— you need to let your creditor know that this will not be a recurring problem. [4] X Research source

Step 2 Explain how you will ensure timely payments moving forward.

Step 3 Elaborate on how you will get back on track with your payments.

Elaborate on how you will get back on track with your payments. Inform the creditor about when you will be able to make the payment (in full or a partial payment). Avoid making unrealistic promises; the plan you present to your creditor needs to be one that you can follow through without difficulties. By explaining your plan, you will show that you’ve taken initiative to plan ahead and get your finances in order. [6] X Research source

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Requesting Forgiveness

Step 1 Remind your creditor of your payment history.

Remind your creditor of your payment history. If you typically pay on time, remind them of that. Creditors deal with customers who pay late regularly, so it’s beneficial to note if making a late payment is out of character for you. Use your good credit history to your advantage to establish that this particular instance is not what the creditor should normally expect from you. [7] X Research source

Step 2 Show appreciation.

Show appreciation. No matter what you are sending in payment for, it doesn’t hurt to suck up a little. Whether you’re paying rent or a credit card bill, tell your creditor that you are grateful for the goods or services that they provide. Use this opportunity to show your loyalty to the person or company.

Step 3 Sign and mail the letter immediately.

Sign and mail the letter immediately. Send it as soon as you realize your payment will be late or that you will not be able to make the payment until a later date. Waiting until your creditor contacts you about the late payment does not increase the chances of any leniency concerning a reduction of penalties or the likelihood of the creditor not making a negative report to the credit agencies.

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Community Q&A

Should it be handwritten or typed? Community Answer You can do whichever you prefer, but handwritten may come off as more sincere and genuine.

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  1. ↑https://www.linkedin.com/pulse/writing-perfect-letter-explanation-dan-lord
  2. ↑https://www.nerdwallet.com/blog/finance/late-payments-removed-credit-report-sample-goodwill-letter/
  3. ↑http://www.sample-resignation-letters.com/writing-a-letter-explaining-late-payments-with-sample.html
  4. ↑https://www.nerdwallet.com/blog/finance/late-payments-removed-credit-report-sample-goodwill-letter/
  5. ↑https://www.indeed.com/career-advice/resumes-cover-letters/explanation-letter
  6. ↑https://www.indeed.com/career-advice/resumes-cover-letters/explanation-letter
  7. ↑https://www.nerdwallet.com/blog/finance/late-payments-removed-credit-report-sample-goodwill-letter/

About This Article

Co-authored by: wikiHow Staff Writer

This article was co-authored by wikiHow Staff. Our trained team of editors and researchers validate articles for accuracy and comprehensiveness. wikiHow's Content Management Team carefully monitors the work from our editorial staff to ensure that each article is backed by trusted research and meets our high quality standards. This article has been viewed 250,459 times.

38 votes - 59% Co-authors: 9 Updated: January 16, 2023 Views: 250,459 Categories: Business Payment and Billing Systems | Business Letters

If you’re not able to make a payment on time, write a late payment letter to explain the issue and apologize for the delay. Mention specifically what the payment was for to make it clear to your creditor. Then, explain why you’re not able to make the payment on time and apologize for the inconvenience. You should also tell them when you’ll be able to make the payment and ensure them that your future payments will be on time. Finish your letter by thanking them for the goods or services they provide. Mail the letter immediately so you can get it to your creditor as soon as possible. This may help you to avoid a late penalty, but there's no guarantee. For a sample late payment letter, read on!

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